Onsite IT Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7kr3vl

pbRole: /b /ppbr/ppbCommitted to develop your career in IT within large corporations? /b /ppbKeen on customer support? /b /ppbWilling to work within an international working environment? /b /ppbr/ppJoin our company as an bL2 Onsite IT Technician /b to provide advanced technical support to end users at our customers. /ppbr/ppbWhat about your responsibilities? /b /pulliIndependently resolve on-site incidents and service requests /liliProvide VIP user support /liliDeliver end-to-end Digital Bar / Walk-in centre support /liliPerform meeting room AV support (Teams, Zoom, other vendor equipment’s) /liliAct as hands-and-eyes support for server / network teams /liliManage printer and MFP support /liliSupport PC refresh activities /liliManage ticketing system /liliEnsure compliance with service level agreements (SLAs) /liliLocal stock management /li /ulpbr/ppbLocation /b: Legnago (Verona - fully onsite) - Occasional support on other sites nearby /ppbContract /b: 1-year fixed-term (possibility to convert into permanent) /ppbr/ppbRequirements: /b /ppbr/pulli2-5 years of experience in IT support or a similar role /liliExperience in OS,



Apps and H/W installation and troubleshooting depending on project products /liliStrong knowledge of Windows 10/11, Office 365, and common enterprise applications /liliLAN/WAN and server room equipment’s fundamentals knowledge /liliFamiliar with ticketing system /liliGood English and fluent Italian /liliGood organizational skills /liliCommunicative and customer-oriented /li /ulpbr/ppbBenefits: /b /ppbr/pulliOnboarding program /liliBuddy program /liliInternational job opportunities /liliTicket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher /liliInternal career development program /li /ulpbr/ppbPlease send your CV in English and we will be glad to share some more insights with you! /b /ppbr/ppbBe part of Us: /b /ppHemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company. /p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7kr3vl