Italian Customer Specialist in Lisbon | Relocation Package

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ktevb

ph3Take Your Customer Service Career to the Next Level! /h3pAre you passionate about helping people and creating positive customer experiences? Join a dynamic international team as a Customer Specialist Representative and play an important role in supporting customers, solving problems, and ensuring a smooth and satisfying experience at every interaction. /ph3Role Overview /h3pAs a bCustomer Specialist /b, you will be the first point of contact for customers, providing professional and personalized assistance with inquiries, orders, accounts, products, services, and general support requests. Through phone, email, chat, and other digital channels, you will identify customer needs, provide effective solutions, and ensure a positive experience from start to finish. /ph3Key Responsibilities /h3ulliProvide friendly and professional customer support through phone, email, chat, and other communication channels. /liliAssist customers with general inquiries, orders, deliveries, accounts, payments, products, and services. /liliUnderstand customer needs and provide accurate, clear, and helpful information. /liliResolve questions, concerns, and complaints efficiently while maintaining a positive and customer-focused approach. /liliGuide customers through processes, platforms, products, or services when assistance is needed. /liliAccurately document customer interactions, requests,



and resolutions in internal systems. /liliCollaborate with internal teams to ensure timely issue resolution and a seamless customer experience. /liliIdentify recurring customer concerns and share feedback that may help improve processes and service quality. /liliMaintain up-to-date knowledge of company products, services, procedures, and policies through continuous training. /li /ulh3Requirements /h3ulliLanguage Skills: Fluent in Italian (C1/C2 level) and English (B2 level) /liliEligibility: EU citizenship or valid Portuguese residency card /liliSkills: Strong analytical, creative, and communication abilities /liliMindset: Professional, detail-oriented, proactive, and eager to learn and grow in the Travel field /li /ulh3Why Join Us /h3ulliCompetitive Salary: We offer attractive compensation that reflects your skills and experience, recognising and rewarding your contributions /liliMeal Allowance: Enjoy a meal allowance to keep you energised during working hours /liliHealth and Life Insurance: Agevolazioni from comprehensive coverage to support your well-being. /liliRelocation Package: Receive support if relocating to ensure a smooth transition /liliOnsite Work: Engage and grow in a collaborative office environment /li /ul /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ktevb