After Sales Account Manager (Service Dept.)

29 ago - Campo di Ne
STEVANATO GROUP

ppWe are looking for a highly motivated, goal-oriented Account Manager to join the Service and After-Sales team of Stevanato Group's Engineering BU.
/ppThe successful candidate will: /pulliSupport with market strategy deployment, providing commercial insights for assigned Accounts to enhance business growth and processes harmonization.
/liliBe accountable for the performance of assigned portfolio and for the development of customer prospects in relevant area.
/liliBuild effective and sustainable partnerships with existing accounts, ensuring long lasting relationships with key decision makers across the customer's organization /liliCollaborate with Sales Division and involve subject matter experts across Stevanato Group to foster the Company's business model and deliver added value solutions /liliServe as lead point of contact for all customer's service requests and queries.
/liliMonitor market trends to identify and seize commercial opportunities for the Group.




/liliManage function's budget in line with business objectives/guidelines /liliCreate effective relationships with actual and potential customers to foster growth and commercial opportunities for all stakeholders involved.
/li /ulh3TECHNICAL COMPETENCES: /h3ulliMarket and Industry understanding and in-depth knowledge of key consumers and segments /liliCustomers and Prospects products and processes understanding /liliKey Account Planning and Project Management /liliCustomer Service and CRM Management /liliAnalysis and Reporting: methodologies, techniques, tools and applications /liliBudget management /liliIT Tools: use of company tools and applications (ERP, Office, etc.) /li /ulh3SKILLS AND EXPERIENCE: /h3ulli+3 years of experiences in a commercial role preferably in the customer service and after sales department /liliEnglish language proficiency is essential for the role (at least B2).
/liliFocus on Client's needs /liliBusiness Acumen /liliAnalytical Approach /liliTime Management /liliProblem Solving /liliAccountability /liliCommunication /liliNegotiation /liliAvailability to business trips /li /ulpLocation: Piombino Dese (PD) /p /p #J-*****-Ljbffr

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