Technical Support Specialist (Customer Experience)
Pubblicato il 31-08-2026 - GWM Italia in Milano
Esperienza, qualifiche e soft skill: possiede tutti i requisiti per avere successo in questa occasione?
About the Company GWM (Great Wall Motor) è un'azienda tecnologica intelligente globale con capacità completamente integrate in design, ricerca e sviluppo, produzione, vendita e assistenza. Il portafoglio prodotti include GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità. Responsible for technical support system requirement input
- Participate in the development of training courses, edited PPT courseware, and participate in after-sales technical training
- Responsible for the verification and recommend of special tools and diagnostic instruments
- Follow-up and management of technical data
- Responsible for the establishment of technical case database
- Bachelor degree or above, major in vehicle engineering, mechanical engineering or related fields is preferred. At least 5 years of working experience in vehicle aftersales service, technical support or vehicle R&D.; Fluent in English and Italian. Ability to work independently and manage priorities in a dynamic environment. Proficiency in office software and tools.
Pay range and compensation package Competitive salary based on experience and qualifications. xykwogc We encourage applications from all qualified individuals.