Icqa Area Manager, Inventory Control And Quality Assurance
Pubblicato il 31-08-2026 - Amazon in Imperia
ph3Descrizione dell’offerta di lavoro /h3 pAumenti le sue possibilità di ottenere un colloquio leggendo la seguente panoramica di questo ruolo prima di candidarsi.br/When applying, please submit your CV in Englishbr/Do you aim to have a dynamic impact on the world? Are you up for creating solutions and solving tomorrow’s problems today? Then we have the opportunity for you! We are looking to hire an ICQA Area Manager to be part of our fulfillment center Inventory Control and Quality Assurance (ICQA) team. /p pOur fulfillment centers (FC) sit at the heart of Amazon’s rapidly growing operations network: they are where we manage our fast-moving inventory. /p pIn each fulfillment center, our teams stow deliveries, pick products, package them up and ship them out; each of these groups have played their part in taking us where we are today. /p pThese fulfillment centers are fast-paced and high reward environments, where adherence to policies and procedures is key. /p pWe need a leader that ensures we deliver as reliably as ever to our customers, while making sure our teams deliver on customer obsession. The applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. /p pThe position is classified at Livello 1 or above, depending on the candidate’s skills, competences and experience. /p h3Key job responsibilities /h3 ul liLead and supervise a team of hourly Associates (including Team Leads and Data Analyst) assigned to inventory control, quality assurance and problem solve operations within the fulfillment center /li liSupport safety programs and compliance to ensure a safe work environment for all associates. /li liWork with Operations and other Support teams to establish, influence and adhere to policies and procedures /li liCoordinate inventory control, quality assurance and problem solve operations in accordance to network strategies and ensuring compliance and consistency with SOX /li liConduct shift planning and forecasting, alongside assigning and directing work. /li liOversee projects to streamline processes, increase quality and optimize productivity /li liEnsure KPIs are reviewed on a daily, weekly,
or monthly basis and perform quality analysis on any behaviors/processes that could impact inventory integrity and Customer esperience /li liGain expertise in key fulfillment center process paths and its exceptions handling in order to drive processes continuous improvement alongside the operations management team /li liSupport in interviewing and training fulfillment center managers and associates, developing talent and hiring the next generation of managers /li /ul h3A day in the life /h3 pYou’ll work shifts at one of our fulfillment centers, overseeing inventory control, quality assurance and problem solve operations. /p pYour day typically starts with a team huddle, where you’ll review previous shift performance, set daily goals, and address any ongoing issues. /p pThroughout your shift, you will conduct inventory discrepancies analysis, oversee the resolution of receiving issues, and coach team members on accuracy improvement. /p pYou’ll regularly analyze data, looking for trends and opportunities for process improvement, collaborating with other partners in FC operations or in central teams that own Catalogue, Procurement, Supply Chain, Process Engineering, Loss Prevention and Program Management. /p pYou’ll need to make quick, informed decisions to keep operations running smoothly. /p pThroughout your shift, you’ll be on the floor, observing processes, coaching team members, and ensuring safety standards are maintained in your area. /p pYou’ll also dedicate time to developing your team members, providing feedback, and identifying training needs. /p pBy shift end, you’ll prepare a handover for the next shift, summarizing key events, ongoing issues, and priorities. /p pYou’ll leave knowing you’ve contributed to maintaining inventory accuracy, resolving inbound challenges, and ultimately ensuring customer satisfaction through efficient and accurate fulfillment operations. /p h3About the team /h3 pThe EU ICQA mission is to prevent and remove customer-facing defects with the goal to provide a world class service to our customers, at the lowest possible cost. /p pThe Vision of ICQA is to exceed customers’ expectations, both buyers and sellers.
/p pWe drive defect‑free order fulfillment by operating in the most efficient and accurate way through the creation and implementation of quality standards in our FC processes (receive, stow, count, pick, pack ship) up to our sellers and customers. /p pWe lead with empathy to create a safer, more productive, higher performing and more diverse work environment. /p pWe commit to empower and support our team members to grow and achieve their aspirations. /p h3Basic qualifications /h3 ul liA degree from an accredited university or equivalent experience in operations management /li liRelevant experience in performing data analysis and understanding data sets and tools /li liProficient in the local language and English, both spoken and written /li liAdvanced MS Office suite user, especially Excel /li liPrevious experience leading teams /li /ul h3Preferred qualification /h3 ul liPreferred qualifications are not required to apply for a position at Amazon. /li /ul pAmazon is an equal opportunities employer. /p pWe believe passionately that employing a diverse workforce is central to our success. /p pWe make recruiting decisions based on your experience and skills. /p pWe value your passion to discover, invent, simplify and build. /p pProtecting your privacy and the security of your data is a longstanding top priority for Amazon. /p pPlease consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. /p pOur inclusive culture empowers Amazonians to deliver the best results for our customers. /p h3Salary and benefits /h3 pThe minimum gross base salary for this position is listed below. /p pThe base salary listed corresponds to working on a full‑time basis. /p pFor part‑time hours, the salary will be pro‑rated. /p pAmazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. /p pAmazon's package may include a sign on payment. /p pIn addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Inc. /p pin USA.Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements. xysqume In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms. /p ul li47,400.00 EUR Annually /li /ul h3Location /h3 pTorrazza, ITA /p /p #J-18808-Ljbffr