Senior Analyst - It Support 1/2 Livello

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7kwing

Senior Analyst - IT Support 1/2 livello Location: Milan, Italy.

Responsibilities

- Analyze and resolve first‑and second‑level incidents.
- Prepare, provide support, and deliver laptops and phones used by our employees.
- Manage escalated incidents or requests that require higher technical expertise or the involvement of subject‑matter experts internationally.
- Monitor activities using the internal incident‑management tool ServiceNow (open, manage,

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7kwing