Assistant Manager
Pubblicato il 31-08-2026 - totalwine in Napoli
About the role
As an Assistant Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will support store operations and help build a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Assistant Manager and report to the Store Manager.
You will
- Drive sales and deliver against key performance metrics (KPMs)
- Assist in recruiting, training, and leading store team, including ongoing development to enhance product knowledge and sales skills
- Support day-to-day operations, including payroll, inventory, merchandising and shrink
- Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues
- Help maintain vendor relationships to support store and inventory objectives
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Perform other duties as assigned
You will come with
- Bachelor's degree in business administration or related field preferred or equivalent experience
- 1-3 years of work experience, 2+ years of proven experience in a managerial or supervisory role in a retail setting
- Experience leading, motivating, and developing a sales-focused team
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
Physical requirements (with or without accommodations)
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Ability to safely lift, load, and handle cases and pallets
- Climb ladders and lift 50 lbs. overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
We offer
- Paid Time Off (PTO)
- Generous stor