31 ago - Italia
Hotel Domani
1. A five-star luxury hotel that embodies sophisticated elegance with its minimalist design. Nestled in the heart of Milan's fashion district, the hotel offers an unparalleled blend of comfort and style, featuring refined dining, a serene spa, and bespoke service tailored to each guest's needs
2. MAIN RESPONSIBILITIES
3. Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
4. Maintain and up-date as required departmental filing system
5. Be certain that any matters relevant to guest satisfaction are communicated appropriately, allowing
6. for corrective measures to be taken
7. Serve food and beverage according to guest's needs & expectations
8. Make sure that tables are consistently cleared re-set according to reservation plans
9. Have clear and accurate communication with all team members
10. Respond promptly to guests and superiors' requests
11.
Make sure that the station is stocked and tidy at all times
12. Be familiar with the emergency procedures and be in a state of preparedness for any emergency which may occur
13. Maintain strong, professional relationships with internal and external guests and relevant representatives from competitor hotels, business partners and xysqume other organizations
14. Attend training sessions and meetings as and when required
15. Attend training sessions and meetings as and when required
1. Reading, writing and oral proficiency in English and Italian
2. Previous experience in similar or related positions
3. Excellent communication and organization skills
4. Able to work calmly & confidently under pressure
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