Customer Support Mandarin Speaker

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7kyfue

Finale Ligure, Province of Savona, Italy

Qualifiche, competenze e l'esperienza necessaria per questo ruolo sono disponibili nella descrizione completa riportata di seguito.
About the job Customer Support Mandarin Speaker

We are looking for a detail-oriented and customer-focused Mandarin-speaking Customer Support Executive to join our team. This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service.

Location: On-site
Visa Support: Provided
Employment Type: Full-time

What You’ll Do

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- Handle and support Sales Executives’ requests while resolving customer issues efficiently

- Ensure all processes align with pricing guidelines, company policies, and regulations

- Verify sales information on every interaction to ensure accuracy and compliance

- Manage and resolve first-level sales escalations

- Follow up daily on unresolved cases until full resolution





- Deliver professional and high-quality support to external customers

- Create a positive, customer-friendly experience through effective communication

- Provide timely, accurate assistance while maintaining integrity and adherence to SOPs

What We’re Looking For

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- Fluent in Mandarin and good command of English

- Strong verbal and written communication skills

- Detail-oriented with strong problem-solving ability

- Ability xysqume to handle pressure and manage multiple cases simultaneously

- Customer-first mindset with a professional attitude

- Prior experience in customer support or sales support is a plus (not mandatory)

What We Offer

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- Competitive salary package

- Full visa and relocation support

- Career growth in an international environment

- Structured training and onboarding

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7kyfue