Housekeeping Supervisor - W Rome
Pubblicato il 31-08-2026 - Marriott in Roma
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Certo ?. Per una JD W Hotels, toglierei il tono molto operativo e lo renderei più aspirazionale, agile e guest-centric, mantenendo comunque le responsabilità chiave.
POSITION SUMMARY | W STYLE
At W Rome, we are not just creating clean rooms, we are creating unforgettable experiences.
As a Housekeeping Supervisor, you are the driving force behind the flawless presentation of our spaces and a key ambassador of the W lifestyle. You will inspire and empower your team to deliver exceptional standards, ensuring every guest room and public area reflects the bold, vibrant, and luxury experience that defines our brand.
You will work closely with Front Office, Engineering, and Laundry to orchestrate seamless daily operations, anticipate guest needs, and elevate every detail of the guest journey. From coordinating room readiness to resolving operational challenges, you will be a passionate leader who brings energy, efficiency, and excellence to every shift.
Beyond operations, you will play an important role in developing talent, coaching associates, fostering engagement, and creating an environment where creativity, collaboration, and individuality thrive.
WHAT YOU'LL DO
- Lead daily housekeeping operations, ensuring guest rooms, public areas, and back-of-house spaces consistently meet W and Marriott luxury standards.
- Conduct room inspections with a sharp eye for detail and a passion for exceptional presentation.
- Collaborate with Front Office and Engineering to ensure rooms are guest-ready and operational issues are resolved efficiently.
- Monitor room status, manage discrepancies, and prioritize cleaning activities to optimize the guest experience.
- Communicate effectively across departments to ensure seamless service delivery throughout the hotel.
- Support recruitment, onboarding, training, coaching, and performance development of the housekeeping team.
- Create a positive and motivating environment where associates feel empowered to grow and succeed.
- Champion safety, security, and sustainability standards while maintaining compliance with company policies and procedures.
- Handle guest interactions with professionalism, personality, and genuine hospitality, turning moments into memorable experiences.
WHAT MAKES YOU A GREAT FIT
- You are passionate about luxury hospitality and delivering exceptional guest experiences.
- You lead by example and inspire those around you through positive energy and accountability.
- You thrive in a fast-paced environment and know how to balance operational excellence with people leadership.
- You have a strong attention to detail and never compromise on quality.
- You are a natural collaborator who enjoys working with diverse teams and building strong relationships across departments.
QUALIFICATIONS
- High School Diploma or equivalent.
- Minimum 1 year of experience in Housekeeping or a related hospitality role.
- Previous supervisory experience preferred.
- Strong communication, organization, and leadership skills.
- Ability to work in a dynamic environment while maintaining exceptional service standards.
You bring experience from recognized international hotel brands and understand what it means to deliver luxury beyond expectations. If you've worked in Forbes, LQA, or lifestyle luxury environments before, that's a major advantage and we'll love hearing your story. WHY W?
At W Hotels, we celebrate individuality, creativity, and bold thinking. Here, you'll join a team of Talents who are passionate about making things happen, challenging the status quo, and creating extraordinary experiences for our guests and each other.
We don't just clean rooms. We set the stage for unforgettable moments.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.