Global Client Experience Training Lead

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7l1dba

Fendi is seeking a dynamic Client Experience Training Manager to shape the evolution of our global client experience roadmap.

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Based in Rome at Fendi HQ, this role leads learning paths for onboarding, client experience, and leadership across the boutique network, with responsibility for a small team.
You will develop 360 training programs blending in-person and digital learning, set success xbvzest measures on KPIs and NPS, report outcomes, and partner with regional teams to translate strategy into floor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7l1dba