31 ago - Savona
Luise Yachting Riviera
I. MAIN PURPOSE OF THE JOB
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The position aims to support both the Formalities Department and the Operations & Technical Departments within the extended Ligurian area by acting as a key point of contact for the implementation of current formalities, operational and technical duties. The role ensures the highest service standards through a variety of daily tasks, contributing to the successful fulfilment of clients' requests, the Company's global operations, management directives and overall performance targets.
II. DUTIES AND RESPONSIBILITIES
Under the responsibility of Area Managers
II.1 CLIENTS: Focal point for communication with designated vessels at any time
PRE-ARRIVAL
Completion of all sanitary, immigration formalities and port clearances.
Opening protocol number allowing cost allocations.
Preparation and anticipation of any services required by clients.
Coordination and support for operational and technical requests prior to vessel arrival.
ARRIVAL & STAY
Welcome vessel on site.
Follow-up of all formalities during the yacht's stay.
OS data entry of service costs and charges according to the correct protocol number.
Support the Operations and Technical Departments by coordinating suppliers, assisting with technical interventions, logistics, deliveries and any operational requirements requested by the client or internal teams.
DEPARTURE
Collect all suppliers' invoices related to the services provided.
Transmit the complete file, including all supporting documents, to the Invoicing Department within a maximum of 7 days after the vessel's departure.
Ensure all operational and technical activities have been properly completed and reported before closing the file.
II.2 OFFICE: Permanent duties
Cross-check internal compliance tools.
Provide administrative and operational support to the Formalities, Operations and Technical
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ALICE COSTRUZIONI