Service Technician (all genders)
Hybrid
Brescia, Italy | Tempo pieno
In this key role, you will report directly to the Head of Steel Division and oversee all stages of refractory installation projects at customer sites. You will ensure the correct application and performance of RHI Magnesita's products and solutions in accordance with company standards and technical specifications. Acting as a central technical interface, you will collaborate closely with site operators, installation teams, sales colleagues, production specialists, equipment experts, and external partners. You will also support product trials, refractory lining engineering activities, and the development of innovative solutions for our customers. This position requires frequent travel within Italy and occasional international travel.
Supervising the installation of refractory products and solutions at customer sites
Monitoring the performance and application of RHI Magnesita products and services
Managing inventory and supporting materials planning on site
Assisting with troubleshooting, maintenance,

and operational support for RHI Magnesita-supplied equipment
Investigating product and process issues through reports, photographs, samples, and technical documentation
Supporting Marketing activities by engineering refractory lining solutions and coordinating product trials
Bachelor’s or Master’s degree in Engineering, Materials Science, Metallurgy, or a related technical field
Several years of professional experience within international or global industrial organizations
Strong technical background and high affinity for engineering and industrial processes
Ideally, experience within the steel industry; previous exposure to steel production environments is considered a strong advantage
Good knowledge of Microsoft Office applications, including Word, Excel, and PowerPoint
Understanding of AI, machine learning, and generative AI applications in business environments would be an advantage
Knowledge of sale

Service Technician

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