31 ago - Roma
Sharp Brains Solutions
We are currently looking for a DSS L1 (Desktop Support Services – Level 1) professional to join our team on an on-site support role. Work Mode: On-Site Employment Type: B2B/ Freelance Contract Location: Parma, Italy Job Responsibilities: Provide Level 1 desktop support for hardware, software, and network-related issuesTroubleshoot Windows OS, MS Office, Outlook, and standard business applicationsInstall, configure, and maintain desktops, laptops, and peripheral devicesSupport printers, scanners, and other end-user equipmentHandle password resets and basic Active Directory tasksConfigure email accounts and assist with VPN connectivityLog, track, and update incidents in the ticketing systemEscalate complex technical issues to Level 2/Level 3 teamsEnsure timely resolution in line with SLA requirements️ Required Skills & Experience:1–3 years of experience in Desktop Support / IT SupportStrong knowledge of Windows 10/11 environmentBasic understanding of networking concepts (IP, DNS, DHCP)Experience with Active Directory and user account managementGood troubleshooting and problem-solving skillsStrong communication and customer service skillsAbility to work independently in an on-site environment
31 ago - Castel Volturno
gyf srls
31 ago - Olbia
olbia formazione
31 ago - Vicenza
la patata di fabris giulia
31 ago - Chiari
ALICE COSTRUZIONI