Technical Support Specialist

31 ago - Varese
GWM Italia

pbr/ppbAbout the Company /b /ppbr/ppbGWM (Great Wall Motor) /bè un'azienda tecnologica intelligente globale con capacità completamente integrate in bdesign, ricerca e sviluppo, produzione, vendita e assistenza. /b Il portafoglio prodotti include bGWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, /b e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità. /ppbr/ppbResponsibilities /b /ppbr/pulliDeal with dealers' online and offline technical problems; /liliResponsible for technical support system requirement input; /liliParticipate in the development of training courses, edited PPT courseware, and participate in after-sales technical training; /liliResponsible for the verification and recommend of special tools and diagnostic instruments; /liliFollow-up and management of technical data; /liliResponsible for the establishment of technical case database; /liliMonitor and solve market quality issue; /liliResponsible for handling and improving quality problems; /li /ulpbr/ppbQualifications /b /ppbr/pulliBachelor degree or above,



major in vehicle engineering, mechanical engineering or related fields is preferred. /li /ulpbr/pulliAt least 5 years of working experience in vehicle aftersales service, technical support or vehicle RD. /li /ulpbr/pulliFluent in English and Italian. /li /ulpbr/pulliStrong organizational skills, attention to detail, punctuality, and problem-solving abilities. /li /ulpbr/pulliAbility to work independently and manage priorities in a dynamic environment. /li /ulpbr/ppbRequired Skills /b /ppbr/pulliStrong organizational and multitasking abilities. /liliExcellent communication and interpersonal skills. /liliProficiency in office software and tools. /li /ulpbr/ppbPay range and compensation package /b /ppbr/ppCompetitive salary based on experience and qualifications. /ppbr/ppbEqual Opportunity Statement /b /ppbr/ppWe are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals. /ppbr/p

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