Customer Engagement Intern

31 ago - Roma
Electrip Italy

About Us
At Electrip, we are shaping the future of sustainable mobility by building and operating state-of-the-art electric vehicle charging networks across Europe. Driven by innovation and a passion for clean energy, we combine smart digital solutions with high-power infrastructure to power the transition toward a greener tomorrow.
To support our fast-growing team, we are looking for a motivated intern ready to jumpstart their career and help us power the transition toward a greener tomorrow.

The Role
We are looking for a junior resource to join the

Customer Engagement & Management team,

reporting to the Customer Engagement & Management Executive of the West Hub.
The role oversees

administrative activities related to the active and passive billing cycle and supports the team on operational tasks with direct customer contact.
This is a cross-functional role with scope extended to the three Hub countries: the resource will be primarily based in Italy but will operate in constant interaction with colleagues in Croatia and Greece and with corporate functions.

Key Responsibilities




Active Billing
Verification of the correct issuance of B2C and B2B invoices, with consistency checks against contracts, applied tariffs, and charging sessions.
Verification of invoices related to roaming partners.
Management of billing requests addressed to landlords, with oversight of timelines and responses.
Preparation of credit notes and adjustments to support the resolution of identified anomalies.
Passive Billing
Entry of relevant invoices into the system, with verification of supporting documentation.
Consistency checks against contracts, purchase orders, and agreed conditions.
Identification and management of discrepancies, with follow-up with internal stakeholders and suppliers.
Monitoring of approval workflows and the progress status of ongoing cases.
Collaboration with the Finance and Treasury teams in support of monitoring and reconciliation activities.
Operational Support
Man

Servizio di sostituzione di persiane

01 set - Torino
Cronoshare.it

Trucco per comunioni

01 set - Frattamaggiore
Cronoshare.it

Ricevi nuove offerte di lavoro

Crea una Job Alert gratuita per customer engagement intern / roma

Addestratore cinofilo tramite lezioni specifiche

01 set - Torregrotta
Cronoshare.it

Personale di pulizie per pulizia ordinaria

01 set - Orbassano
Cronoshare.it