Retail Sales Consultant
Pubblicato il 31-08-2026 - ASBC Italia in Lucca
Responsibilities
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- Use a needs-based approach to understand client preferences and recommend tailored audio-visual solutions.
- Communicate B&O;'s craftsmanship, design, and luxury positioning through storytelling.
- Deliver high-quality product demonstrations and present staged solutions.
- Guide clients through the Atelier customization program using B&O; Composer.
- Prepare quotations, close sales in-store, and follow up within 1–2 hours.
- Maintain accurate CRM pipeline management: register leads immediately, track actions, and prioritize high-value opportunities.
- Build long-term relationships through exceptional service and memorable store experiences.
- Leverage your network to invite HNWI clients for private demos, VIP events, and exclusive previews.
- Generate B2B leads with luxury hotels, restaurants, and premium venues.
- Grow partnerships with architects and interior designers across Tuscany, including regular visits to clients and design studios in Robusto dei Marmi and Florence.
- Represent the brand at in-store and external events to expand the pipeline.
- Develop expert knowledge of B&O; products, materials, and technical features.
- Integrate solutions like Beoliving Intelligence and Beoconnect Core into sales offerings.
- Use sales tools such as Odoo, Teams, Office 365,
and WhatsApp for Business.
- Follow the ASBIS Group Code of Conduct, ensuring ethical, transparent, and professional interactions.
Requirements:
- Strong personalized service skills and active listening.
- Excellent verbal and non-verbal communication.
- Ability to build long-term client relationships.
- High emotional intelligence and adaptability.
- Attention to detail and premium customer service mindset.
- Proven proactive sales experience, ideally in luxury or audio/video.
- CRM and pipeline management experience.
- Fluent in Italian and English.
With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value-added distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.
We are proud of being one of the certified companies by Great Place to Work®, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has a consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company. xkiyazw
Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.