Front Office Agent - San Clemente Palace Venice

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Hosco A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to: - Welcome, greet and appreciate guests for using the establishment. - Perform guest check-in and check-out duties. - Address guest's needs and resolve their concerns and complaints. - Take online and phone reservations. - Collect guest information, including contact details and dates of their stay. - Assign rooms and hand out keys. - Prepare bills and take payments. - Take and pass on message to guests and act on requests in an efficient and prompt manner. - Good knowledge in PMS, Opera. - Fluency in Italian and English. Settore: Hospitality/Turismo/Viaggi Ruolo: Customer Service RAL:

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7l7ncj