Help Desk Specialist
Pubblicato il 31-08-2026 - Zenith Global in Italia
Zenith Global, now part of IQ-EQ, a leading global investor services group, is a financial intermediary pursuant to Article 106 of the Italian Banking Act (TUB), specialised in structured finance transactions. Founded in 2000, Zenith Global manages more than 300 securitisation special purpose vehicles (SPVs) and approximately €50 billion in assets in its role as Master Servicer.
With more than 220 professionals across its Milan and Rome offices — with women representing over 63% of the workforce and 80% of management — in 2024 Zenith Global obtained the UNI/PdR 125:2022 Gender Equality Certification and was recognised as a Great Place to Work for two consecutive years, in 2024 and 2025. Since 2017, the company has maintained the highest "Strong" rating assigned by S&P; Global Ratings.
A market leader in real estate securitisations with over 60% market share, Zenith Global has also continued to innovate by developing, as a proof of concept, the first securitisation transaction using blockchain technology.
Zenith Global performs all roles and activities connected with a securitisation transaction, from the incorporation of special purpose vehicles (SPVs) and their administrative, accounting and corporate management, to cash and payment services, as well as Master Servicing, Back-up Servicing, credit portfolio management, regulatory activities and structuring services.
Zenith Global puts people at the centre, championing continuous development, diversity, inclusion and gender equality—core values of its corporate culture.
To strengthen its IT team, Zenith Global is seeking an Help Desk Specialist to provide technical support to all employees and ensure the efficient operation of the company's IT services.
Key Responsabilities:
- Manage support requests through the ticketing system, ensuring timely and accurate resolution.
- Provide first- and second-level technical support for hardware and software issues.
- Install and configure laptops and smartphones for new and exis