Customer technical support engineer

31 ago - Italia
GWM Italia

About the Company

GWM (Great Wall Motor) è un'azienda tecnologica intelligente globale con capacità completamente integrate in design, ricerca e sviluppo, produzione, vendita e assistenza. Il portafoglio prodotti include GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità.

Responsible for technical support system requirement input;
Participate in the development of training courses, edited PPT courseware, and participate in after-sales technical training;
Responsible for the verification and recommend of special tools and diagnostic instruments;
Follow-up and management of technical data;




Responsible for the establishment of technical case database;
Bachelor degree or above, major in vehicle engineering, mechanical engineering or related fields is preferred.

~ At least 5 years of working experience in vehicle aftersales service, technical support or vehicle R&D.;

~ Fluent in English and Italian.

~ Ability to work independently and manage priorities in a dynamic environment.

Proficiency in office software and tools.

Pay range and compensation package

Competitive salary based on experience and qualifications.

We encourage applications from all qualified individuals.

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