Airport Passenger Support (Freelance)

01 set - Milano
FlightHelp

Airport Passenger Support (Freelance)

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Join Our On-Call Team at Bergamo International Airport:

Help Passengers Claim Their Rights!

​At FlightHelp, we support airline passengers in claiming compensation for delayed or canceled flights. To date, we have assisted hundreds of thousands of travelers navigate stressful travel disruptions.

​We are currently expanding our network and looking for Freelance Passenger Support / Flyer Distributors (m/f/d) on an on-call basis at Bergamo International Airport.

​This is a non-sales role focused purely on information sharing, passenger support, and professional representation.

​ Your Role & Responsibilities:

​When a significant flight disruption occurs (e.g., delays exceeding 3 hours), our operations team will contact you with all the details.

​Respond on Short Notice: Travel to the Bergamo International Airport arrivals area when notified.

​Inform Passengers: Distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them.

​Be a Reassuring Presence:



Communicate with passengers in a friendly, calm, and professional manner.

(Note: No airport security clearance is required for this role).

​ What We Offer

​ High Flexibility:
A completely flexible schedule based on flight disruption events. Work only when incidents occur and you are available.

​Great Compensation:
20$ per assignment (each assignment lasts approximately 1 hour) + 15$ per claim after the first 5;

​Full Expense Reimbursement:
Additional costs such as fuel, parking fees, or public transportation tickets are fully covered.

Performance Bonuses:
Opportunity for additional performance-based bonuses and long-term collaboration with increased responsibilities.

​ Candidate Profile

​Location:
Residence in Bergamo, Italy or the surrounding area.

​Languages:
Italian and English; any additional languages are a strong advantage.

​Skills:
Reliable, punctual, and comfortable interacting with the public in a professional manner.

​ Interested in joining us?

​Applying is quick and easy! xykwogc Make sure to apply on our site!

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