Maintenance Technician
Pubblicato il 30-08-2026 - Orient express in Venezia
ph3Job Description /h3 pOur Maintenance Technician is a vital member of the Engineering Facilities team, ensuring that all hotel systems, equipment, and physical assets operate efficiently, safely, and in line with the standards of a five?star luxury environment.
This role is essential in upholding the hotel's commitment to excellence, guest satisfaction, and operational continuity by delivering proactive and timely maintenance solutions.
The Maintenance Technician works collaboratively across departments to ensure all guest areas and back?of?house spaces are maintained to the highest standards of functionality, appearance, and safety.
/p h3Key Responsibilities /h3 ul liPerforms regular inspections, preventive maintenance, and repair of mechanical, electrical, plumbing, HVAC, and other building systems.
/li liResponds promptly to maintenance requests from guests or departments, resolving issues efficiently while maintaining guest privacy and minimal disruption.
/li liEnsures all guest rooms, suites, public areas, and service areas are maintained in pristine condition in accordance with luxury hotel standards.
/li liConducts routine checks and maintains equipment such as boilers, chillers, pumps, lighting systems, fire alarm systems, and elevators.
/li liCarries out carpentry, painting, and minor construction or repair work as needed to maintain aesthetic quality and structural integrity.
/li liCollaborates with external contractors and service providers, ensuring all works are completed safely and to required specifications.
/li liMaintains proper documentation of maintenance activities, inspections,
and repairs in line with hotel protocols and regulatory compliance.
/li liAssists in energy?saving initiatives and monitors utility systems to support the hotel's sustainability goals.
/li liUpholds hotel safety and emergency procedures, including fire, life, and health safety systems, and participates in safety drills and audits.
/li liSupports the Engineering Supervisor and Director of Engineering in planning and executing renovation or upgrade projects.
/li liKeeps tools, workshop, and maintenance areas clean, organized, and stocked with necessary supplies.
/li liAdheres strictly to hotel policies, health and safety regulations, and legal compliance regarding maintenance operations.
/li liDemonstrates a guest?centric attitude and represents the hotel's values in all interactions with guests and colleagues.
/li liParticipates in departmental meetings and ongoing technical training to ensure up?to?date skills and knowledge.
/li /ul h3Qualifications /h3 pProven experience in a maintenance or engineering role, preferably within a luxury hotel or high?end property.
/p ul liStrong technical knowledge in at least two of the following: electrical, plumbing, HVAC, mechanical systems,
or general building maintenance.
/li liVocational training or certification in a relevant technical field is preferred.
/li liFamiliarity with local building codes, safety regulations, and preventive maintenance practices.
/li liAbility to read technical manuals, blueprints, and system schematics.
/li liHands?on, proactive approach with excellent problem?solving and troubleshooting skills.
/li liStrong interpersonal and communication skills with a service?oriented mindset.
/li liHigh level of discretion, reliability, and personal integrity.
/li liAvailability to work in shifts, including evenings, weekends, and holidays, based on operational needs.
/li liPhysical ability to lift, carry, climb, and perform tasks requiring manual dexterity.
/li liFluency in Italian is required; basic English proficiency is preferred for guest interaction and safety communication.
/li liLegal right to work in Italy.
/li /ul h3Benefits /h3 ul liCompetitive package (base salary and yearly premio).
/li liMedical insurance, integrating Collective Labor Agreement and extended to family.
/li liTicket Restaurant.
/li liAnnual leave.
/li liHeartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
/li liLearning development: Opportunity to develop your talent and grow within your property and across the world.
/li liCommitment to Diversity Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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