01 set - Italia
Real Recruitment Solutions
- Recruitment Process: Easy online recruitment process (phone call and video interview)
- ON-SITE in Athens or REMOTE WITHIN THE TERRITORY OF GREECE work system (depending on the project)
- No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
About the project:
You will join a customer support team, helping Italian-speaking customers on behalf of a well-known international brand. Your role will include providing professional support via phone, email or chat, ensuring a smooth and positive customer experience.
Your Responsibilities:
- Provide friendly and efficient customer support in Italian
- Assist customers with questions about products, services, accounts or orders
- Enter all customer contacts into the system
- Manage requests via email and ticketing
- Escalate issues that require further investigation or are beyond your scope of responsibility
What you will need:
- Fluent level of Italian language (at least C1)
- Good level of English language (at least B2)
- Enthusiasm and a desire to learn new things
- Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
- You need to be in Greece or open for permanent relocation there - with our excellent relocation package!
What you will gain:
- Full time contract
- Salary: 1045 - 1200 euro gross /month (2 extra saleries per year in accordance with the Greek law)
- Performance Premio
- Paid holidays at higher rates according to Greek law
- Health package
- All of the work equipment is sent to you by the employer before your first day!
Amazing relocation support for those wanting to relocate to Greece:
- Airport taxi
- Assistance with finding an apartment
Job Type: Full-time
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