Global Training & Knowledge Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ldbwf

pBonprix S.R.L. is seeking a specialist to develop an international Training Knowledge Management framework, covering governance, processes, and KPIs, and to drive innovation across our global CCM organization.
/ppYou will analyze performance data to optimize FCR and customer satisfaction through better agent performance and training, transforming local standards into scalable international practices while ensuring framework adherence.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7ldbwf