Hotel Front Desk Agent
Pubblicato il 01-09-2026 - AMA Stay in San Vigilio
You have a smile as warm as the sun and an unparalleled charming energy that sets the tone for every guest’s experience from the moment they arrive until their departure. **Tasks**: - Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests collecting necessary information
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Maintain updated records of bookings and payments **Requirements**: - Experience needed
- Languages: Fluent in Italian, English (premio: German)
- Understanding of how travel planning websites operate
- Excellent communication and organizational skills
- Flexible schedule to include all shifts as needed, including weekends and holidays
- Creativity, Open-mindedness
- Attentiveness and patience for customers
- Problem-solving mentality
- Ability to reflect and ponder
- Empathy and integrity If you enjoy being the welcoming face and voice to our guests as they make arrangements for their stay, then we’d love to hear from you.