Parts Dealer Support Consultant
Pubblicato il 01-09-2026 - Msx International in Torino
Company Description
MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers
40 hours per week, Monday–Friday Turin, Italy
Are you passionate about the automotive industry? Do you enjoy coordinating complex processes, building strong stakeholder relationships, and ensuring excellent customer support? MSX has the opportunity for you!
MSX is looking for a proactive and detail-oriented Parts Dealer Support Consultant to join our team in Turin.
As a Parts Dealer Support Consultant, you will support the end-to-end spare parts order management process, ensuring customer needs are met efficiently and on time.
Your key responsibilities will include:
Managing orders from receipt through shipment and invoicing
Monitoring order status and resolving issues that may cause delays
Collaborating with Planning, Procurement, Distribution, and Sales teams
Supporting dealers, customers, and internal stakeholders with parts-related requests
Managing your customer portfolio and ensuring high service levels
Qualifications
We are looking for a customer-focused professional with strong organizational and communication skills who thrives in a fast-paced international environment.
You will also have
Bachelor's degree
Fluent Italian and English language skills
Good knowledge of Microsoft Office applications
Strong attention to detail and ability to prioritize tasks
Problem-solving mindset and team-oriented approach
Excellent communication and relationship-building skills
Previous experience in Customer Support, Order Management, or a similar role is an advantage
Willingness to learn and develop professionally
Additional Information
At MSX, our employees are the driving force behind our success. We are committed to creating an inclusive and supportive workplace where our people can grow and thrive. In joining MSX, you can enjoy:
Competitive salary
Company laptop and phone
Career development opportunities in an international environment
Supportive and collaborative team culture
Working Pattern
40 hours per week
Monday – Friday
Turin, Italy
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
- Workplace Type: Customer Site
- Compensation: EUR 30000 - EUR 32000 - monthly