01 set - Italia
Msx International
Automotive Customer Advisor - Internship (Tirocinio) * Intern * Workplace Type: MSXI Office * Compensation: EUR 800 - EUR 1100 - monthly MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. As part of our team, you will manage customer inquiries, communicate with customers using different platforms. Your key tasks will be:
- Answering customers inquires
- Ensuring customer satisfaction and manage follow-ups
- Optimize follow-up processes to improve customer satisfaction
- Define and implement targeted sales strategies for individual dealers About you We would love to welcome a new colleague passionate about the automotive field, oriented to teamwork and taking the good dose of initiative to achieve results. Our ideal candidate has a Bachelor's degree in Economics, Communication or similar, as well as:
- Computer literacy, especially MS Office
- Fluent level of English
- Previous experience in contact with customers is considered a huge plus
- Great problem-solving and communication skills
- Experience inplanning complex schedules of activities With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
- Parts, Accessories & Service Performance
- Actionable Insights
- Learning Solutions Our proven track record means that we now partner with almost every car manufacturer on the market. The MSX Purpose To empower Movers and Makers to thr
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