Systems Specialist
Pubblicato il 01-09-2026 - Diasorin in Italia
Education, Experience, And Qualifications Obsessed by Science. As the Diagnostics Specialist, Diasorin continuously invests in research, technology, and people. Guided by our values of operational excellence, customer focus, and teamwork, we empower teams to think boldly, act decisively, and transform ideas into meaningful impact across one of the industry's broadest specialty diagnostic portfolios. Innovate with Agility at a Global Scale Work in an entrepreneurial environment that enables speed, collaboration, and global impact.
Ensure adequate technical and application support by intervening with Customers promptly and professionally.
Starting from the pre-installation phase, retrieve the necessary information in order to manage, follow and develop the activities related to the installation and the entire post-sales cycle of Field.
Performs repairs, preventive maintenance, electrical checks and HW/SW updates of the instruments in the times and ways defined by the Area Service Managers in harmony with the Customer's needs;
Installs and tests the instruments at the Customers' premises. Performs Start-up of the entire system and training after installation, in accordance with DSI-SOP-000381, for complete routine start-up;
Installation of methods, including for new kits, on the instruments at the Customers' premises and correlation activities of results in installations with technological changes or takeover by competitors in support of Marketing and Sales;
Overall analyses the progress of the Customer's determinations, of the correct laboratory procedures (calibrations, QC, maintenance) and highlights risks for the business linked to actions of the competition, liaising with the Area Service Managers;
Manages the integration and optimization of systems from an IT perspective (host / middleware connections, Beyond Trust, basic configurations, reference / normal values and workflows);
Guarantees the Availability service scheduled by the Area Service Managers and tracks