Account Manager
Pubblicato il 01-09-2026 - Delivery Hero in Italia
Compensation: EUR 32923 - EUR 41154 - yearly Company Description Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
As a Sr Account Manager in the City Development team, you will take full strategic and operational ownership of a regional cluster of cities. You will be the single point of accountability for their growth: deciding where we expand, which partners we bring onto the platform, how we fix the fundamentals of the user experience— all the way to handing over a mature, profitable, market-leading city.
Own your focus cities end-to-end: Coverage & Maps: drive expansion decisions and coordinate with Operations on decisions to improve the presence in your cities.
Content: set partner acquisition priorities, own pipeline execution, manage & Grow your cities' top partners.
Fix the Basics:
directly drive partner uptime improvement through targeted outreach, menu quality and CTDP optimization, and review AVR/shrinking thresholds to prevent content reductions triggered by ops tools.
Affordability: own and execute the city-level promotional plan with city top partners.
Reporting: own the city-level Weekly Business Review. Ownership & drive: a proven bias for action and a track record of hitting ambitious targets without supervision — you treat your territory like your own company.
Analytical power: you translate complex data (share, funnel, unit economics) into a prioritized action plan, and you are fluent in marketplace metrics such as GMV, contribution margin, fail rate, uptime, and conversion. Cross-functional influence: experience mobilizing Operations, Sales, Marketing, and account teams that do not report to you, and coaching more junior colleagues to execute your playbooks. Commercial and negotiati