01 set - Milano
Huawei Consumer Business Group
Company Description
Huawei Consumer Business Group is one of Huawei Technologies Co.’s primary business units, delivering devices and services to customers in more than 170 countries and serving around one-third of the world’s population. The group is a global leader in smartphones and offers a broad portfolio including PCs and tablets, wearables, and cloud services, with a strong focus on superior user experience. Backed by over 20 years of industry leadership in telecommunications, Huawei drives innovation in mobility through 16 R&D; centers This global scale and innovation-driven culture provide team members with opportunities to work on cutting-edge consumer technology and grow their careers in an international environment.
For more information on how Huawei handles personal data, applicants can review the privacy statement at https://consumer.huawei.com/en/privacy/privacy-policy/.
Role Description
This is a full-time, on-site Key Account Manager role based in Milan.
The Key Account
Manager will manage and grow strategic customer relationships, focusing on key retail and channel partners in the consumer electronics and mobile device market. Day-to-day tasks include developing joint business plans, monitoring sales performance, coordinating promotions, and ensuring product visibility and availability. The role involves regular communication with key accounts, resolving operational and service issues,
analyzing sales data, and identifying opportunities to increase market share and profitability.
The Key Account
Manager will collaborate closely with internal teams such as marketing, finance, supply chain, and product to execute account strategies and deliver a consistent, high-quality experience to partners.
Qualifications
- Strong Account Management and Key Accounts skills, with experience managing strategic partners or major retail/channel customers.
- Advanced Analytical Skills to interpret sales data, market trends, and customer insights, and to translate them into actionable plans.
- Business Planning capabilities, including forecasting, budgeting, and developing joint business plans aligned with company objectives.
- Proven Customer Service skills, with the ability to build trust, handle escalations, and maintain long-term, mutually beneficial relationships.
- Professional experience in consumer electronics, telecom, or FMCG sectors is highly beneficial.
- Strong negotiation, communication, and presentation skills, with fluency in English; proficiency in Italian is required.
- Bachelor’s degree in Business, Marketing, Economics, or a related field; a master’s degree is a plus.
- Ability to work on-site in Milan, manage multiple priorities, and collaborate effectively in a multicultural, fast-paced environment.
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