Subscription Renewals Representative

01 set - Italia
Commvault

Position: Subscription Renewals Sales Representative Location: Milan, Italy – HYBRID Responsibilities
- Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
- Assess current and future customer environments, presenting multi‐year subscription renewal options that align with their evolving needs.
- Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
- Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences.
- Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy‐in.
- Actively contribute to the development of new processes, embracing innovation within a results‐driven framework.
- Execute all follow‐up actions from meetings to ensure customer satisfaction and successful deal closure.



Key Skills * Subscription Renewals * Communication Skills * Research and Prospecting * Resilience and Persistence * Relationship Building * Time Management * Objection Handling * Adaptability * Goal‐Oriented Mindset * Closing Skills

Qualifications
- A minimum of 4 years' experience in renewal sales or inside sales.
- An energetic, self‐starting mindset with a consultative sales approach.
- A proven ability to drive high transaction volumes and increase sales revenue.
- Exceptional verbal and written communication skills to engage customers effectively.
- A results‐driven attitude with strong analytical and negotiation skills.
- Comfortable working in a collaborative, team‐oriented environment.
- Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution.
- Experience with Salesforce (SFDC) is highly preferred.
- Fluency in Italian / English (written and verbal) at a professional business leve

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