01 set - Roma
Altro
Cross Border Talents is a leading global recruitment company that specializes in sourcing top talent for businesses across various industries. Our mission is to connect companies with the best candidates and help individuals find fulfilling career opportunities.
Job Overview We are currently seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional customer service and support to our clients, ensuring their satisfaction and building strong relationships.
Responsibilities Act as the first point of contact for all customer inquiries and provide timely and accurate responses
Build and maintain strong relationships with clients and candidates, ensuring their needs are met and exceeded
Understand and effectively communicate the company's products and services to clients and candidates
Handle and resolve customer complaints and concerns in a professional and timely manner
Collaborate with cross-functional teams to ensure a seamless customer experience
Maintain accurate and up-to-date customer records and documentation
Continuously seek opportunities to improve and enhance the customer service experience
Qualifications High school diploma or equivalent; Bachelor's degree preferred
Excellent communication and interpersonal skills
Strong problem-solving and conflict resolution abilities
Ability to handle multiple tasks and prioritize effectively
Benefits Paid time off and holidays
Positive and collaborative work environment
Opportunity to move to Lisbon with paid accommodation and bills
If you are a driven and customer-oriented individual looking to join a dynamic and growing company, we would love to hear from you.
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