01 set - Siracusa
hosco_abroad
Location: Hideaway Beach Resort &, Spa, Maldives Drive Service Excellence in a Luxury Island Destination Hideaway Beach Resort &, Spa is seeking a dynamic and experienced Training Manager for a two-month contract assignment to elevate service standards and enhance operational excellence across our luxury resort. Key Responsibilities:
- Assess training needs across operational departments and develop targeted learning initiatives.
- Design and deliver practical training programs focused on luxury hospitality service standards.
- Conduct classroom sessions, workshops, and on-the-job coaching.
- Provide specialized training in fine dining service, wine and beverage knowledge, service sequencing, guest engagement, butler service, front office operations, and housekeeping standards.
- Develop seasonal training plans and tailor learning content to operational requirements.
- Work closely with department heads to ensure training objectives align with business needs.
- Evaluate training effectiveness and provide recommendations for continuous improvement.
Requirements:
- Proven experience in Learning &, Development within a five-star luxury resort environment.
- Excellent facilitation, presentation, coaching, and interpersonal skills.
- Demonstrated ability to design and deliver training programs covering fine dining etiquette, wine and beverage knowledge, service sequencing, and guest interaction protocols.
- Strong knowledge of butler service standards and front office operations.
- Solid understanding of luxury housekeeping standards and best practices.
- Ability to create and deliver training content based on seasonal operational demands.
- Hands-on approach with a strong ability to provide effective on-the-job training and coaching.
- Willingness to live and work in a remote island environment.
What we offer:
- Competitive remuneration package plus service charge
- Complimentary meals. Accommodation provided
- A unique opportunity to share your expertise in paradise
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