01 set - Fiorenzuola d'Arda
TECEZE
Position Summary
We are looking for an experienced EUC Support / Field IT Support Engineer to provide onsite technical support for end users, desktops, laptops, peripherals, and IT infrastructure. The engineer will be responsible for troubleshooting hardware and software issues, user support, device configuration, installations, and maintaining IT assets at the site.
Key Responsibilities
- Provide Level 1/Level 2 onsite EUC and desktop support to end users.
- Troubleshoot and resolve issues related to desktops, laptops, monitors, printers, scanners, mobile devices, and other peripherals.
- Perform hardware installation, configuration, replacement, and troubleshooting.
- Install and configure Windows operating systems, applications, drivers, and security tools.
- Support Microsoft 365 / Office 365, Outlook, Teams, OneDrive, and other Microsoft applications.
- Perform user
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