02 set - Torino
Amaris Consulting
Job Description
Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast-growing organization. You’ll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization.
Job Description
Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast-growing organization. You’ll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization.
Your missions
- Configure and support production software applications
- Write and optimize basic SQL queries
- Debug and resolve software issues
- Research, analyze, and recommend improvements for organizational use of software applications
- Create and maintain technical documentation
- Recommend, configure,
and administer software configuration/development changes
- Perform routine operational activities (e.g., produce reports, statistics files, etc.)
- Collaborate with software vendors to resolve application issues, both short-term and long-term (root cause analysis)
- Resolve application errors and issues through periodic testing, help desk tickets, and other methods
- Create documentation related to software operations and support
Your profile
- Knowledge of application architectures (web, client-server, mobile) and application monitoring techniques
- Knowledge of operating systems troubleshooting, with focus on Windows OS and Linux Debian
- Knowledge of virtualization technologies, especially VSphere VMWare
- Knowledge of infrastructure operations and environment management
- Knowledge of debugging and problem-solving in software environments
- Academic background: technical diploma or equivalent
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