Business Consultant
Pubblicato il 01-09-2026 - Sita in Roma
Overview
WELCOME TO SITA
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
PURPOSE
As a Business Consultant You Will Be a Key Component In The Delivery Of SITA's Airport Management Systems To Our Clients Within The Delivery And Implementation Team. Using Your Expertise And In-depth Knowledge Of Airport Operations As Well As Being a Subject Matter Expert On SITA Systems You Will
Work with clients to understand current business processes
Provide focused consultancy to provide new ways to optimize the client's business using SITA Technologies
Train client superusers and facilitate the configuration and setup of the SITA Systems
Work with clients and 3rd party vendors to integrate SITA Systems in the local environment
Conduct User Acceptance Tests
Provide early-life support after go-live
The role as business consultant includes up to 30% travel activities to customer sites.
Key Responsibilities
Work with customers to provide consultancy services and advice to resolve key business issues within field of expertise
Consultancy activities include capturing and prioritizing of customer needs and business requirements, re-design of business processes, building customer capabilities to achieve operational efficiencies in cost reduction and/or service improvement
Develop and ru