02 set - Milano
Fiserv
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. Enterprise IT Architect
You will act as the technical authority and solution architect for Italian client card and payment systems while also serving as the front‑line technical lead for the client. This role blends strategic system design, architectural governance, and deep hands‑on support, ensuring all technical queries, incidents, and enhancements are handled effectively and with minimal business impact.
You will own the end‑to‑end technical landscape, guide design decisions, and lead complex problem resolution, while maintaining close day‑to‑day engagement with client stakeholders. This role is critical to ensuring platform resilience, regulatory compliance, and the continued success of a high‑revenue, mission‑critical client.
Act as the overall technical architect for the VisionPLUS card processing platform and its integrations
Serve as the primary senior technical contact for client, handling complex queries, escalations, and design discussions
Lead major incident management, including deep‑dive diagnostics, cross‑team coordination, and root‑cause analysis. Design and govern distributed‑to‑mainframe integrations, including APIs and middleware. Review and approve technical changes, enhancements, and release plans to ensure system stability
Mentor Advisor‑ and Engineer‑level team members, providing technical leadership and guidance
Work closely with product owners, operations, infrastructure, and vendor teams to ensure seamless delivery
Ensure systems meet 24×7 availability, performance, and security requirements
Contribute to continuous improvement initiatives focused on resilience, automation, and technical debt reduction
Experience You’ll Need To Have
Extensive experience with VisionPLUS in a cards and payments processi
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