Technical/Trainning/Warranty Manager
Pubblicato il 02-09-2026 - GWM Italia in MilanoAbout the CompanyGWM (Great Wall Motor) is a global intelligent technology company with fully integrated capabilities across design, R&D;, manufacturing, sales and service. Product portfolio includes GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER, and GWM SOUO, covering SUVs, pickups, new energy vehicles, motorcycles, heavy-duty trucks, and luxury off-road vehicles for diverse mobility needs.About the RoleBuild and run the technical/training/warranty function and team of the company, report to the head of aftersales&spare-parts; department.ResponsibilitiesResponsible for the construction of technical management/training/warranty and claim process and team building; Responsible fortechnical support and quality system and warranty system construction; Responsible forthe formulation of KPI of technical quality team and service stations; Responsible forthe implementation of technical quality business plan; Responsible forthe formulation and implementation of training plans; Responsible forsetting up the training classes; Responsible forKPI development of warranty team; Responsible forwarranty business planning and warranty management of service stations and dealers; Undertake related tasks of the department; QualificationsFluent English and Italian.Experience in the OEM or distributor same position in European market mainstream vehicle brands.Required SkillsCustomer-Centric Mindset & EmpathyLeadership & Team ManagementCommunication & Interpersonal SkillsProblem-Solving & Critical ThinkingAdaptability & Resilience