General Manager

02 set - Sicilia
Mangia's

Mangia's is Italy's hotel group born to tell the story of the authentic Italian vacanza. Across 17 properties in Sicily and Sardinia - Resorts, MClubs and Grand Hotel - we accompany our guests through an experience that blends the taste of Italian tradition. Joining Mangia's means becoming part of a growing company, rooted in its territory yet with an international outlook, where every person contributes to building a hospitality that is authentic, elegant and sustainable.
About the Role
This role carries full responsibility for the operational, commercial and financial management of a Group resort operating under an international upper upscale hotel brand affiliation. The General Manager provides leadership, vision and strategic direction to continuously raise operating standards, ensuring an elevated guest experience and strong financial performance, while upholding both the standards required by the international brand and the Group's values - Italian Taste, Biophilic Design, Sustainability, People.
Responsibilities
Leadership & Culture
- Acts as a role model for the team,



embodying the Group's values - Italian Taste, Biophilic Design, Sustainability, People - and the service philosophy of the international brand affiliation.
- Provides inspirational leadership, clear vision and direction to the team, ensuring full delivery of the Group's brand, values and vision, and creating an outstanding experience for guests and colleagues.
- Steers the management team in the right direction, driving it to perform at its highest level, including the achievement of stated operational and profitability goals.
- Maintains an image of professional senior management towards guests, colleagues and the property.

Operations & Brand Standards
- Oversees and manages all aspects of the property, ensuring the whole team strictly adheres to the policies and Standard Operating Procedures set by the property and Corporate/HQ.
- Is responsible for establishing and executing sustainable ope

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