Online Channel Management Specialist
Pubblicato il 02-09-2026 - ARAD DIGITAL in Bologna
Company Overview
ARAD is a strategic consulting company operating in the field of digital transformation. We are part of the Gellify Group ecosystem, a leading innovation platform that connects startups, corporates, and investors to drive technology‑led growth. The sectors we primarily serve are retail, grocery, food & beverage, and fashion.
Our Team
We are a boutique firm with a clear vision: consulting that is rigorous, human, and forward‑looking. Today, that means embracing artificial intelligence not as a trend, but as a fundamental shift in how businesses operate and compete.
Job Role
We are looking for an Online Channel Management Specialist to join our Bologna team. The role calls for 2–5 years of experience in e‑commerce, digital retail, or consulting environments. You will contribute to the management, optimisation, and performance growth of digital sales channels, supporting our clients in improving commercial results, operational effectiveness, and channel coherence.
Responsibilities
- Support the end‑to‑end management of e‑commerce channels,
including DTC platforms and third‑party marketplaces.
- Monitor channel performance through commercial and operational KPIs such as sales, conversion, traffic, pricing, promotions, and stock availability.
- Collaborate with cross‑functional teams (marketing, CRM, customer service, logistics, technology) to ensure consistency and effectiveness across the omnichannel customer journey.
- Contribute to the definition and execution of channel development plans, including marketplace expansion and international rollouts.
- Support catalogue, pricing, promotional and content optimisation activities across digital channels.
- Leverage advanced analytics, data science techniques, and data‑driven tools—including AI‑enabled solutions—to support operational and strategic decision‑making.
- Prepare analyses, presentations, and insights for clients and internal stakeholders.
Requirements
- 2–3 years of experience in e‑comme