02 set - Foggia
hosco_abroad
Company DescriptionConstance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day. Job DescriptionConstance Ephelia, a luxurious resort in Seychelles, is seeking a professional and friendly Receptionist/Cashier to join our front-of-house team. In this pivotal role, you will be the first point of contact for our esteemed guests, ensuring a warm welcome and efficient service throughout their stay. - Greet and check-in guests with a warm, professional demeanour, providing a positive first impression of our resort - Handle cash and card transactions accurately, maintaining precise financial records and reconciling daily accounts - Respond to guest enquiries and requests promptly and courteously,
providing information about resort facilities and local attractions - Manage room reservations, bookings, and amendments efficiently using the Opera property management system - Coordinate with other departments to ensure seamless guest experiences and communicate special requests or requirements - Perform administrative tasks such as answering phone calls, managing correspondence, and maintaining guest records - Assist with guest check-out procedures, process payments, and conduct final billing reconciliation - Maintain an organised and tidy reception area, ensuring all materials and documentation are properly filed and accessible - Support the front office team in various daily operations and provide assistance during peak periods - Address guest concerns and complaints with professionalism, escalating complex issues to management when necessary - Maintain strict confidentiality regarding guest information and resort security protocols - Assist with concierge services, i
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