Inside Sales Account Manager
Pubblicato il 02-09-2026 - Brambles in Milano
Description
Key Responsibilities May Include:
Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction.Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimizations.Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease.Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs.Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty.Oversee the annual audit process, ensuring compliance with CHEP’s policies and recovering any outstanding equipment fees.Lead initiatives aimed at reducing transport costs and improving supply chain efficiency,
driving value for customers and optimizing operational processes.Support the integration of sustainability initiatives with customers, contributing to CHEP’s broader corporate social responsibility objectives.Pallecon is CHEP's reusable container solutions business, helping manufacturers move raw materials and ingredients through sustainable, reusable supply chains across Europe. Through our circular pooling model, we support customers in reducing waste, improving efficiency and driving operational performance.
The Opportunity:
We are looking for an Inside Sales Account Manager to manage a portfolio of small and medium-sized customers across Europe. This role combines customer relationship management, commercial support and account growth within a fast-paced international environment.
You'll be responsible for building strong customer relationships, ensuring retention, resolving issues and identifying growth opportunities within your portfolio.
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