02 set - Bergamo
ABB
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Sales Support Manager
Your role and responsibilities
You will play an important part in the Local Division EL Service's ongoing development in Italy, contributing to the growth of an integrated Low Voltage (LV) and Medium Voltage (MV) support team. You will provide technical and commercial support across the Low Voltage service portfolio, helping customers maintain the reliability and performance of their existing LCM breaker installations while identifying opportunities for modernization and upgrade projects.
On a daily basis, you will support the development of service proposals and work closely with the Sales team throughout the customer lifecycle, from supporting installed legacy LCM breakers through our service offerings to assessing and recommending modernization solutions when appropriate.
Acting as a trusted technical partner, you will help customers make informed decisions by identifying the most suitable solutions within the EL Service portfolio, while ensuring alignment with ABB's service standards, business objectives, and customer needs.
The work model for the role is: #LI-Hybrid.
In this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:
- Support the preparation of technical and commercial Low Voltage (LV) service proposals in line with customer requirements, local business guidelines, and Sales priorities.
- Contribute to cost estimation and pricing activities to ensure competitive and sustainable offers.
- Provide technical support during customer meetings, presentations, and discussions related to LV service solutions.
- Share product and application knowledge with Sales teams, partners, and channel organizations
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