31 ago - Uri
CB Talents
ppFinale Ligure, Province of Savona, Italy /p h3About the job Customer Support Mandarin Speaker /h3 pWe are looking for a detail-oriented and customer-focused bMandarin-speaking Customer Support Executive /b to join our team.
This role is ideal for someone who thrives in a fast-paced environment, communicates confidently, and is committed to delivering high-quality service.
/p pLocation: On-sitebr/Visa Support: Providedbr/Employment Type: Full-time /p h3What You'll Do /h3 ul liHandle and support Sales Executives' requests while resolving customer issues efficiently /li liEnsure all processes align with pricing guidelines, company policies, and regulations /li liVerify sales information on every interaction to ensure accuracy and compliance /li liManage and resolve first-level sales escalations /li liFollow up daily on unresolved cases until full resolution /li liDeliver professional and high-quality support to external customers /li liCreate a positive,
customer-friendly experience through effective communication /li liProvide timely, accurate assistance while maintaining integrity and adherence to SOPs /li /ul h3What We're Looking For /h3 ul liFluent in bMandarin /b and good command of English /li liStrong verbal and written communication skills /li liDetail-oriented with strong problem-solving ability /li liAbility to handle pressure and manage multiple cases simultaneously /li liCustomer-first mindset with a professional attitude /li liPrior experience in customer support or sales support is a plus (not mandatory) /li /ul h3What We Offer /h3 ul liCompetitive salary package /li liFull visa and relocation support /li liCareer growth in an international environment /li liStructured training and onboarding /li /ul /p #J-*****-Ljbffr
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