31 ago - Milano
TECEZE
pL2 IT Support Engineer /ppbLocation: /b Rome, Italy /ppbExperience: /b 3–5 years /ppbr/ppRole Overview /ppWe are looking for an bL2 IT Support Engineer /b to provide onsite IT and data center support at the Italian location.
The ideal candidate should have good hands-on experience with bWindows environments /b along with a basic understanding of bVMware/ESXi, server troubleshooting, data center operations, and cabling /b.
/ppKey Responsibilities /pulliProvide onsite bL2 IT support /b and basic troubleshooting for servers and IT infrastructure.
/liliTroubleshoot bWindows-related issues /b and perform basic system checks.
/liliHave basic knowledge of bVMware ESXi and VMware technologies /b.
/liliPerform basic troubleshooting when a server or system is down, including checking connections and interfaces.
/liliPerform basic bdata center management /b activities.
/liliHandle and track bnetwork/server cabling /b and identify cable connections between equipment.
/liliAssist with connecting and replacing network/server interfaces as required.
/liliPerform basic hardware and connectivity troubleshooting.
/liliCoordinate with remote teams and local site contacts for issue resolution.
/liliFollow standard troubleshooting procedures and escalate complex issues when required.
/li /ulpRequired Skills Experience /pulliExperience in bL2 IT Support / Data Center Support /b.
/liliGood knowledge of bWindows operating systems /b and troubleshooting.
/liliBasic knowledge of bVMware ESXi and VMware technologies /b.
/liliBasic understanding of bserver infrastructure and troubleshooting /b.
/liliBasic knowledge of bdata center operations and management /b.
/liliBasic understanding of bnetwork/server cabling and cable tracking /b.
/liliAbility to troubleshoot basic bconnectivity and hardware issues /b.
/liliGood communication and coordination skills.
/liliAbility to work independently at the customer site.
/li /ulpPreferred Profile /pulliPrevious experience working in a bdata center environment /b.
/liliExperience supporting bservers, VMware/ESXi, and Windows environments /b.
/liliCandidates with hands-on exposure to onsite infrastructure support are preferred.
/liliVMware/ESXi expertise is bnot required at an expert level /b; basic practical knowledge is sufficient /li /ulpbr/p
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