Technical Support Specialist (Customer Experience)

02 set - Roma
GWM Italia

About the Company GWM (Great Wall Motor) è un'azienda tecnologica intelligente globale con capacità completamente integrate in design, ricerca e sviluppo, produzione, vendita e assistenza. Il portafoglio prodotti include GWM HAVAL, GWM WEY, GWM TANK, GWM ORA, GWM POER e GWM SOUO, e spazia tra SUV, pickup, veicoli a nuove energie, motociclette, autocarri pesanti e veicoli fuoristrada di lusso per soddisfare diverse esigenze di mobilità. Responsible fortechnical support system requirement input

- Participate in the development of training courses, edited PPT courseware, and participate in after-sales technical training
- Responsible forthe verification and recommend of special tools and diagnostic instruments
- Follow-up and management of technical data




- Responsible forthe establishment of technical case database
- Bachelor degree or above, major in vehicle engineering, mechanical engineering or related fields is preferred. At least 5 years of working experience in vehicle aftersales service, technical support or vehicle R&D.; Fluent in English and Italian. Ability to work independently and manage priorities in a dynamic environment. Proficiency in office software and tools.

Pay range and compensation package Competitive salary based on experience and qualifications. xrdztoy We encourage applications from all qualified individuals.

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