2nd Level Support Manager — AdTech Troubleshooter & Owner

02 set - Pavia
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ShowHeroes Group is seeking a 2nd Level Support Manager to own and resolve technical support requests from start to finish. You will troubleshoot issues related to advertising products and publisher setups, coordinating with Product, Engineering, and external partners as needed.
The role requires 1–3 years in technical support, comfort with HTML/CSS, and strong English communication (B2+). German skills are valued, with a flexible workplace and growth opportunities.
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