Inside Sales Specialist
Pubblicato il 02-09-2026 - Freudenberg Group in Italia
Working at Freudenberg: We will wow your world
Dato l'elevato interesse per questa posizione, la preghiamo di candidarsi tempestivamente se il suo profilo è in linea con il ruolo.
Responsibilities:
- Quotation Management: Review customer requirements, align with Account Managers, enter RFQs into CRM, coordinate with production plants and follow up on quotes
- Order Management: Manage sample and tooling orders, including system entry, plant coordination, delivery tracking and invoicing
- Pricing Management: Maintain customer pricing in SAP and support price adjustments in alignment with Account Managers
- Master Data & Billing: Manage customer master data and handle debit/credit notes related to pricing issues
- Customer Systems & CSR: Work on customer portals and manage Customer Specific Requirements (CSR)
- Contracts & Planning Support: Support customer contracts, SCM agreements and update forecasts and planning data
- Feedback & Evaluation: Monitor supplier evaluations and collect customer feedback for internal improvement
- Cross-functional Collaboration:
Work closely with internal teams to ensure alignment and customer satisfaction
Qualifications:
- Education: Degree in Business, Sales, Engineering or a related field
- Experience: 2–3 years of experience in Inside Sales or Customer Service
- Languages: Fluent in German (native preferred) and English
- Systems Knowledge: Experience with CRM tools (e.g. MS CRM) and ERP systems (SAP)
- IT Skills: Proficiency in Microsoft Office, especially Excel and Outlook
- Communication: Strong written and verbal communication skills
- Organization: Excellent organizational skills with ability to manage multiple priorities
- Mindset: Customer-oriented, proactive, team player with strong problem-solving attitude
The MINIMUM gross annual salary for this position in Italy is €31,125.00.
Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role'