02 set - Roma
Red Hat
Job Summary
La preghiamo di leggere attentamente la panoramica e i requisiti per questa possibilità di lavoro riportati di seguito.
The Red Hat Sales team is now seeking a Customer Portfolio Manager (Renewal Sales Specialist) to join us in Italy. In this role, you will be responsible for working on and closing renewal deals in the Enterprise / Strategic space, in cooperation with Account Managers, as well as growing the business. You'll have to become accustomed to complex contracts and bids, as well as dealing with a number of smaller renewals, in order to ensure high Renewal Retention Rates. This role is a great opportunity to work collaboratively with multicultural internal and external teams to improve renewal rates and perform activities that create additional pipeline or upsell/cross-sell solutions that serve both Red Hat and our customers.
Primary Job Responsibilities
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- Work with your customers to identify renewals, up-sell and cross-sell opportunities, and optimize quality of service, business growth and customer satisfaction
- Secure Renewal business by engaging with end users, partners and distributors ahead of the renewal due dates
- Manage forecasts and pipeline, record sales activity, schedule follow-up activities as needed, and track customer data using company-standard CRM tool
- Work with Finance, Deal Desk, Legal, and Operations teams across the region to facilitate deals and make sure all necessary information is available
- Work closely with the Account Managers on updating each other on progress and agree on next steps
- Perform additional calls to top accounts agreed with the Account Managers throughout the year to ensure visibility in the account, environment and secure a higher renewal rate as well as keeping a close relationship with the customers
- Maintain an up-to-date knowledge of the industry, as well as Red Hat's competitive position
Required Skills
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- Prior experience in a sales role in public sector preferred
- 2+ years experi
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