02 set - Roma
Altro
Recruitment Process: Easy online recruitment process (phone call and video interview)
ON-SITE in Athens or REMOTE WITHIN THE TERRITORY OF GREECE work system (depending on the project)
No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things!
About the project: You will join a customer support team, helping Italian-speaking customers on behalf of a well-known international brand. Your role will include providing professional support via phone, email or chat, ensuring a smooth and positive customer experience.
Your Responsibilities: Provide friendly and efficient customer support in Italian
Assist customers with questions about products, services, accounts or orders
Enter all customer contacts into the system
Manage requests via email and ticketing
Escalate issues that require further investigation or are beyond your scope of responsibility
What you will need:
Fluent level of Italian language (at least C1)
Good level of English language (at least B2)
Enthusiasm and a desire to learn new things
Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
You need to be in Greece or open for permanent relocation there - with our excellent relocation package!
What you will gain: Full time contract
Salary: 1045 - 1200 euro gross /month (2 extra saleries per year in accordance with the Greek law)
Performance Premio
Paid holidays at higher rates according to Greek law
Health package
All of the work equipment is sent to you by the employer before your first day!
Amazing relocation support for those wanting to relocate to Greece: Airport taxi
Assistance with finding an apartment
Job Type: Full-time
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